The Home Choice LLC – Policies

Refund & Returns Policy

We only accept returns or refunds for items that are damaged, defective, misprinted, or lost in transit. All claims must be submitted within 30 days of receipt (or the estimated delivery date for lost packages). Buyer’s remorse, wrong size, or color preference are not eligible for returns.

• Damaged / Defective / Misprinted: Replacement or refund at no cost.
• Lost in Transit: Replacement or refund if confirmed lost.
• Wrong Address / Unclaimed: Reshipment cost is customer’s responsibility.
• Hygiene Products (e.g., masks): Non-returnable once opened.

To file a claim, email us at sales@thehomechoicellc.com with your order number, photos (if applicable), and a description of the issue.

Shipping Policy

Orders are processed in 2–7 business days and ship once fulfilled. U.S. delivery takes an estimated 3–8 business days, while international orders may take 10–20 business days depending on customs. Delivery times are estimates, not guarantees.

Shipping costs are calculated at checkout. International customers are responsible for customs duties and taxes.

Tracking information is provided once an order is shipped. Lost or delayed packages are covered under our Refund & Returns Policy.

Privacy Policy

We collect limited information to fulfill your orders: name, email, shipping address, payment details (processed securely by third parties), and technical data (cookies, browser type, IP). We use this data for order processing, customer support, site improvement, and marketing emails (you can unsubscribe anytime).

We share data only with trusted partners: Printful (fulfillment), payment processors (Stripe, PayPal), and shipping carriers. We never sell or rent your data.

You may request access, correction, or deletion of your personal data by contacting us at sales@thehomechoicellc.com.

Terms & Conditions

Use of Our Site: You agree not to misuse our site. All content and branding belong to The Home Choice LLC.

Orders & Payments: Prices may change without notice. We may refuse orders suspected of fraud. Payments are securely processed by third-party providers.

Shipping & Delivery: Times are estimates only; delays by carriers or customs are beyond our control.

Returns & Refunds: Governed by our Refund & Returns Policy.

Limitation of Liability: Products are sold “as is.” We are not responsible for damages from misuse or delays.

Governing Law: These terms are governed by the laws of Washington State, USA.

Contact: sales@thehomechoicellc.com

Accessibility Statement

The Home Choice LLC is committed to making our website accessible to everyone, including individuals with disabilities. We aim to follow the WCAG 2.1 guidelines and continuously improve site usability.

If you have difficulty accessing any part of the site, please email us at sales@thehomechoicellc.com with details of the issue, and we’ll do our best to assist you.

Disclaimer Notice

General Use: All products are for personal, household use only. We do not guarantee any outcome beyond product descriptions.

Limitation of Liability: We are not liable for injuries, damages, or losses from misuse, improper installation, or failure to follow instructions. Tech gadgets must be used per manufacturer guidance. Home goods should not be altered or repurposed.

Medical / Safety Disclaimer: Faith-based or inspirational items are for encouragement and are not medical, legal, or professional advice.

Warranty Disclaimer: Unless otherwise stated, products are provided “as is,” with no warranties expressed or implied.